Shop TXU Energy plans and find the right plan for your home.
FEATURED PLANS
Featured plans shown for ZIP code 75201 • Oncor Service Territory • Rates updated: …
View All Plans →TXU Energy is one of the largest retail electricity providers in Texas. It is based in Irving, Texas, is owned by Vistra Corp., and serves more than 1 million Texas households. TXU has operated in the state’s competitive electricity market since deregulation began in 2002.
TXU has built its brand around a broad selection of electricity plans, 24/7 customer support and its satisfaction guarantee. Its size and long history make it one of the most recognizable names in the Texas electricity market, with plans ranging from straightforward fixed-rate options to more specialized offers.
TXU sells several different plan structures, and which one suits you depends on how your household actually uses electricity.
What it is: Energy charges are free overnight every night, with an added daytime benefit in summer.
What to consider: The free hours are funded by a higher daytime rate, and your utility’s delivery charges still apply overnight.
What it is: Credits are applied around the hours you personally use most, rather than in a fixed window.
What to consider: The value depends on your usage staying where the plan expects, so it helps to understand how bill-credit plans work before signing.
What it is: TXU provides seasonal bill credits during high-use summer and winter months, when heating and cooling typically drive electricity use higher.
What to consider: The credits are most valuable if your highest-usage months line up with the plan’s qualifying periods and requirements. If your usage falls outside those periods, the plan can cost more than a less structured option.
What it is: A flat energy charge held for the whole term, on terms up to three years.
What to consider: It is the easiest structure to compare against current Texas electricity rates, with a consistent energy rate that makes costs easier to evaluate across usage levels.
What it is: 100% renewable plans, plus a solar buyback option for customers generating their own power.
What to consider: Rooftop solar customers should compare TXU’s buyback terms and credits, while other shoppers should focus on the plan’s renewable content and total cost.
For any plan, the Electricity Facts Label shows how the price is calculated at different usage levels.
Compare TXU Energy plans and rates available for your service area.
| Electricity Plan | Term | Rate |
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TXU Energy is available in most areas of Texas where customers can choose their electricity provider. This includes Houston and surrounding areas, Dallas–Fort Worth, parts of West Texas, South Texas and communities along the Gulf Coast.
Depending on where you live, your electricity is delivered by Oncor, CenterPoint Energy, AEP Texas or Texas-New Mexico Power. TXU sells your electricity plan, while your local utility delivers the power and handles outages. Enter your ZIP code to see TXU plans available at your address.
Where you should go depends on whether you are shopping, already a customer, or without power.
If you are still choosing a plan, compare the TXU plans and rates available for your address — what you can buy depends on your service address, so start with your ZIP code. You can also shop directly at txu.com.
TXU residential customer service is 866-278-4898, available 24/7. Sign in at TXU MyAccount, or use TXU’s contact page for other options.
Do not call TXU to report an outage. Report it to your local utility, which owns the lines and restores service — TXU says the same on its own support pages.
Power Texas rating: 4 out of 5 stars
We give TXU Energy 4 out of 5 stars for its broad selection of electricity plans, established reputation, 24/7 customer support and strong account-management tools. Its size and long history in Texas are also positives. The main drawback is that many TXU plans use bill credits, free-energy periods or other pricing structures that require shoppers to understand how the plan fits their usage.
The Public Utility Commission of Texas tracks complaints involving retail electricity providers. You can view current provider complaint information directly from the PUCT.
You can move to TXU Energy when you are starting service at an address, or when your current contract ends. If you are still under contract with another provider, check that contract for an early termination fee first — leaving a fixed term early usually carries one, and it can outweigh what a new plan saves you.
Leaving TXU works the same way in reverse: check your TXU contract for its end date and any early termination fee before you commit to another provider. Moving house can be treated differently from simply shopping around, so if you are changing address, confirm how your contract handles it rather than assuming the fee applies either way.
Switching electricity providers in Texas: the full process →
Moving to Texas? See how to set up electricity at a new Texas address.
Texas electricity plans can be difficult to compare. Power Texas brings rates, providers, plan details, and helpful information together so you can understand your options and choose an electricity plan with confidence.
Whether you want to shop on your own or have questions along the way, our goal is to make finding electricity simpler.
Learn more about Power Texas →
Power Texas may receive compensation from electricity providers when customers enroll through our marketplace. However, commissions, advertising relationships, and other commercial arrangements do not determine our editorial content or recommendations.
Our recommendations are based on our independent assessment of the Texas electricity market and the information we believe is most useful to consumers.
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